ExtractInvoice vs AutoEntry
Flat per-invoice pricing vs confusing credits. AutoEntry charges 2 credits for invoices with line items—that's hidden double-billing.
AutoEntry (owned by Sage) uses a credit system where a simple invoice costs 1 credit, but an invoice with line items costs 2 credits. For most real-world invoices, you're paying double what you expect. ExtractInvoice charges the same price whether your invoice has 1 line item or 50.
What is AutoEntry?
AutoEntry is a data capture tool owned by Sage that extracts information from invoices, receipts, and bank statements. It uses a credit-based pricing model where different document types cost different amounts of credits. AutoEntry integrates well with Sage products and also supports Xero and QuickBooks.
Visit AutoEntry websitePricing Comparison
ExtractInvoice
AutoEntry
AutoEntry's credit system is confusing by design. Simple invoices cost 1 credit, but invoices with line items (most real invoices) cost 2 credits. Bank statements cost even more. At the Diamond tier (1,500 credits for $285/mo), you might only get 750 invoices if they all have line items. ExtractInvoice's Professional plan processes 1,500 invoices for $59/mo—regardless of line items.
Feature Comparison
Invoice extraction
Line item capture
AutoEntry charges 2 credits for invoices with line items
Processing speed
AutoEntry users report 2+ hour delays in some cases
Sage integration
ExtractInvoice exports CSV/Excel compatible with Sage
QuickBooks export
Xero export
Bank statement extraction
AutoEntry charges extra credits for bank statements
Receipt capture
Email forwarding
Credits never expire
AutoEntry credits expire; ExtractInvoice overages available anytime
Predictable pricing
Hard to predict AutoEntry costs due to variable credit usage
OAuth direct sync
ExtractInvoice uses batch export workflow
| Feature | ExtractInvoice | AutoEntry |
|---|---|---|
| Invoice extraction | ||
| Line item capture AutoEntry charges 2 credits for invoices with line items | ||
| Processing speed AutoEntry users report 2+ hour delays in some cases | ~10 seconds | Variable |
| Sage integration ExtractInvoice exports CSV/Excel compatible with Sage | ||
| QuickBooks export | ||
| Xero export | ||
| Bank statement extraction AutoEntry charges extra credits for bank statements | ||
| Receipt capture | ||
| Email forwarding | ||
| Credits never expire AutoEntry credits expire; ExtractInvoice overages available anytime | ||
| Predictable pricing Hard to predict AutoEntry costs due to variable credit usage | ||
| OAuth direct sync ExtractInvoice uses batch export workflow |
AutoEntry: Strengths & Weaknesses
What AutoEntry does well
- Deep Sage integration (owned by Sage)
- Bank statement extraction included
- Direct OAuth sync with accounting software
- Mobile app available
- Low entry price point ($12/mo for light users)
- Unlimited users on all plans
Common complaints
- Confusing credit system—line items cost 2 credits (double billing)
- Credits expire, so unused quota is wasted
- Sync issues reported frequently in reviews (Xero especially)
- Processing can take 2+ hours in some cases
- September 2025 price increase
- Support quality varies—59 emails to resolve one issue (per user report)
- Setup UX described as 'very difficult, like chicken and egg'
What Users Say About AutoEntry
“A year on, there's ALWAYS a problem whenever I process the invoices. The time it takes from upload to mapping is more than 2 hours!”
“Over the last few months AutoEntry and Xero do not sync and publish. For customers delivering paperwork last minute, this results in fines from HMRC for late VAT filing.”
“I contacted AutoEntry on 01 May 2024, and after 59 emails the issue was not solved. The staff did not read emails fully. Communication is a disgrace.”
“When it works it's great and saves time, but it only works 50% of the time. Monthly problems that are costly and time consuming as invoices are either not processed or they do not integrate.”
“Support is brilliant. Questions on the chat line answered virtually immediately and queries followed through right to the end.”
Reviews sourced from Trustpilot, G2, Capterra, and GetApp. We include both positive and negative feedback for a balanced view.
Who Should Use What
Choose ExtractInvoice if you...
- Want predictable pricing without credit complexity
- Process invoices with line items (most real-world invoices)
- Don't want credits to expire
- Need consistent fast processing (10 seconds)
- Want transparent pricing you can calculate upfront
- Don't need bank statement extraction
Stick with AutoEntry if you...
- Primarily use Sage and want native integration
- Need bank statement extraction
- Process mostly simple invoices without line items
- Light usage (under 50 invoices/month)
- Require real-time OAuth sync
- Already embedded in AutoEntry workflow
The Bottom Line
AutoEntry's credit system sounds cheap until you realize most invoices cost 2 credits (line items). A practice processing 500 invoices with line items needs 1,000 credits—that's the Platinum tier at $98/mo. ExtractInvoice processes the same 500 invoices for $29/mo. Do the math on your actual invoice types before choosing.
Try ExtractInvoice Free
14-day trial, no credit card required. See how we compare with your actual invoices.